Senior Access was founded on the premise that our senior neighbors lead happier, healthier lives when they “age in place”. But how does one continue to live at home without viable transportation, basic chores around the home, or access to essential services?


  • Family members may be distant or sometimes unavailable.

  • Public transportation is not designed for individual attention and can require physical stamina some older adults do not possess.

  • Taxi service can be costly on a fixed income.

Senior Access connects volunteer drivers with seniors needing a way to get around. We focus on low-income areas, seniors who cannot afford transportation, and our aging neighbors who need a safe, reliable way to get around.

Our mission has its roots in a 1993 pilot program that revealed a high concentration of seniors over the age of 60 living in the Round Rock area. Today, Senior Access has expanded and serves the Round Rock, Pflugerville, Hutto, and East Austin areas with pride. 

In 2019, our 609 volunteers dedicated over 25,416 hours of their time providing over 15,000 rides. We currently drive more than 1,756 clients, adding 304 new clients in the past year. We see the need for these services continuing to grow for years to come. 


Every Senior will have access to essential services.

We provide free transportation and support services that enhances independence and quality of life for all of our Senior clients.


After 40 years of working with children Sandy retired and found herself looking for something to do.  Volunteering seemed perfect and Senior Access' mission statement attracted her to the organization. She loved driving people and found that her passion turned to helping seniors stay independent.  She enjoys doing client assessments because this gives her the opportunity to welcome new people into the community and to share all the many different ways they can receive assistance.

"Understanding what it's like to  become a senior, and learning first hand how your life can change in an instant, makes me a strong advocate for Senior Access", she states.  Sandy feels blessed to represent this company.


After many years of volunteering at her children's schools and with school band, she decided she needed something that got her out of the concessions stand - at least a little bit.  She began volunteering with Senior Access as a way to give back in a different way than she ever had before.


Melinda states, “I enjoy interacting with the Seniors that use our service, and getting to know them better. After a couple of years of volunteering, I had the opportunity to begin working in the office as an employee, but I am still able to volunteer as a driver a couple of times a month.“


Lynda began as a volunteer driver with Senior Access 3 years ago and then volunteered in the office one day a week. She now works three mornings each week in the office as a transportation coordinator. 


She has always enjoyed working with senior clients, stating, “ I love to hear the stories about their lives, and I find them to be inspirational in my own life.“  


When she is not working or volunteering, her other passion is quilting.   Lynda's pleasure comes from putting together colors in all kinds of patterns. She also enjoys giving the quilts to other people.   She states that working pays for her quilting addiction, which may or may not be an accurate statement.


Gloria Lopez has lived in Round Rock, Texas for 20 years.  She has four beautiful children, several grandchildren, and great-grandchildren.  Her favorite thing to do is bake and enjoy gatherings with her family and friends. 


Helping people has always been Gloria's passion, stating,” Being a part of Senior Access gives me the opportunity to do just what I love the most "help people".  Senior Access is a wonderful program and I'm happy to be a part of this organization.”


Tim spent 20 + years as an administrator of employee benefits with National Plan Administrators. He is a true central Texas guy - born and raised in Columbus, TX and attended Blinn College in Brenham, TX.  He loves the county life even though he lives in the city of Austin with his wife Janice, and their daughter, Emily, whi is a student at Angelo State University in San Angelo, TX.  His favorite time is being in the country cutting grass on his tractor while listening to music with his ear buds. He is a trustee at the Pflugerville FUMC.

Tim has a passion for being with “seasoned adults”.  It’s a true pleasure helping them with their everyday lives and listening to their stories.  He feels that he receives more from them than he ever could give to them.


Rick Befus is a recently retired school teacher who, along with his wife Pam, has lived in central Texas the past three years.  His hobbies include driving vans, woodworking, and being a grandpa to his three grandchildren living in Round Rock.  


Rick started as a volunteer driver with Senior Access and enjoyed getting the Hutto shopping run initiated.  In February, 2018 he was brought on as a "hired driver" and currently drives the East Austin and Hutto routes.


Sylvain  Lacasse started volunteering by driving the van from time-to-time when a regular driver was on vacation or out sick.  It turned out that he really enjoyed helping our seniors get out and about to socialize and get the everyday things most take for granted.  For him, it’s a great way to help our seniors stay Independent!


With a Masters in Social Work and a specialty in Geriatric Administration, Serita has been the Executive Director of Senior Access since 2004. While working as a social worker in Pflugerville, she was able to bring Senior Access services to the community in 2004.


She is a proud wife and mother who spends her spare time watching her daughter’s college soccer games and traveling around the USA. Serita is a die-hard Texas Tech fan and is married to a Longhorn graduate. 


Serita’s greatest joy is seeing the smiles of the seniors when they are able to get out of their homes and socialize with others, stating, “Senior Access allows seniors to remain a vital part of their communities and grow older with independence.”


Sherrie Rose has a background in Sociology and Marketing Management. She and her family have lived in the Pflugerville area for 23 years.


Sherrie was very close to her grandparents, great-aunts, and uncles while growing up and has a soft spot for that age group. As a teenager, she helped her 85-year-old aunt get around after her aunt decided to quit driving. Sherrie enjoys her memories of the fun they had going to the grocery store and local department stores together; all while her Aunt shared many of her fond memories. 


As the Volunteer Coordinator, she has the opportunity to share her love for seniors while also working with a great group of people who love to serve.


In comparison to her other two siblings, Jean was the strong-willed, push the limits, break the curfew kind of kid. She thought that being a stay-at-home mom wasn’t going to be her thing, but in fact, it was those experiences that cultivated her passion for serving others. Those 16 years of being home with her family, and the volunteer opportunities that this presented, are the reasons she not only loves to serve, but also enjoys getting others excited about a cause as well.


Jean states, “Active seniors are crucial to a thriving community.  We need them and they need us and I love that I get to share that message with my kids, neighbors and community every day.”


Aija was lucky enough to grow up with her grandparents closeby, spending holidays together, playing cards, going for hikes together, etc. As her grandma got older, Aija took her for errands, went for walks with her, and generally enjoyed spending time with her. Since then, Aija has had many older folks open up their homes and families to her and she’s very grateful for the generosity she’s been shown. She’s excited for the opportunity to work with Senior Access to return the favor and help seniors stay independent and age with dignity as valued members of our community.


Aija comes to Senior Access with eight years of experience in community outreach and volunteer management. In her free time, she loves getting outdoors with her dog, Bo, and spending time with friends.


Our wonderful volunteers will be happy to help you with any question you may have.


You’ll find us at all kinds of places. See all of our upcoming events.


Follow our blog to stay abreast of all the great things our volunteers are doing.


Your valuable contributions are what make this important service possible.

Senior Access serves Round Rock, Pflugerville, Hutto, East Austin, and Manor, Texas.

512-310-1060  See Service Area Map Here.
© Copyright 2023 by Senior Access.©
Copyright 2023 by Senior Access.